There are multiple reports that if the new 16 -inch MacBook Pro is turned off and the lid is closed and then connected to Magsafe

Some users of the new 16 -inch MacBook Pro released at the end of October this year have reported that if you turn on the Mac and connect the Magsafe 3 connector with the lid, you will not be able to charge properly.

In the post to the major bulletin board REDDI, it seems that each of the Magsafe lamp flashes in orange (during charging) instead of green (fully charged), and the symptoms are not supplied to the built -in battery.

Several of them contacted Apple official support, but it seems that the response varies from person to person.One user reports that he will send exchanges after endlessly dodge the following exchanges.

Furthermore, if you look at the videos published in Reddit, when the MacBook Pro is closed, the Magsafe charger lamp flashes in orange repeatedly, and the sound of MacOS is charging many times.In other words, it seems that you are falling into an infinite loop that stops immediately after you start charging.

However, it is common to connect to Magsafe with the power of the MacBook Pro and then turn off the charge without any problems.In short, only some users have symptoms that cannot be charged normally by inserting the Magsafe connector after turning off the Mac power supply.

The Apple's support page describes how to deal with the Magsafe cable/power adapter not functioning.However, this procedure does not seem to be useful for the case of this "16 -inch MacBook Pro turned off and closed the lid and then connected the Magsafe connector".

This issue has not been on all 16 -inch MacBook Pro, and commented that Macrumors could not be reproduced.Nevertheless, since the number of users who are unsteading is already complaining, Apple may be able to respond soon.

Source: Reddit

VIA: Macrumors