Kasumigaseki is also reforming!How to proceed with "Work style reform" to learn about office reform of the Ministry of Internal Affairs and Communications Mao Fujimoto related articles

hello.I'm Fujimoto of the HR Note editorial department.

The stage of this "Work style reform report" is the Ministry of Internal Affairs and Communications!Although it is a Fivevernment office with a strong image of "Office", the Ministry of Internal Affairs and Communications is challenging various work style reforms through "office reform".

Then, we will introduce the whole picture, such as what kind of work style reforms are being made, the procedure and know -how.

I want to proceed with "work style reform", but I can't get an understanding inside the company ...I don't know where to start in the first place ...

Full of tips to solve such troubles!

table of contents

Tour the office after reform of the Ministry of Internal Affairs and Communications!

First of all, we actually visited the office of the Ministry of Internal Affairs and Communications administrative administrative bureau after the office reform.

Currently, the Ministry of Internal Affairs and Communications Administrative Bureau is underFiveing reforms on three floors in the Fivevernment building.From here on, we will introduce the photos and Mr. Koizumi who guided you on the day!

Mika Koizumi | Ministry of Internal Affairs and Communications Administrative Management Bureau Business / System Reform General Deputy Management Officer

2007年総務省に入省。内閣官房内閣人事局出向やアメリカ留学を経て、現職。仕事と子育ての両立のため、限られた時間内で成果を出すための働き方を試行錯誤してきた経験から、働き方改革に関する複数のプロジェクトに携わる。

Information System Division Office | "Egg type Desk" to increase the amount of communication

The first is the office of the Administrative Information System Planning Division.This is a department that promotes the electronic Fivevernment, such as the operation of the e-GOV (electronic Fivevernment's general window).

In the past, as in the case of ordinary Fivevernment offices, the staff of the staff is a fixed seat in the vertical type, as the section manager, such as the section manager, is the ranking of the section manager, the chief, and the staff in charge of the project, and has a lot of dead space in the vertical type, and the job of the staff.It was said that there was only space.

However, after the office layout reform, it seems that multiple meetings that can be used without reservations, and a job space where the resident businesses and staff of the outsourcing can collaborate next to each other!

Koizumi: The Ministry of Internal Affairs and Communications's office reform projects actually begin on this floor.The first thing I was conscious of was "revitalization of communication" and "paperless".

Abolish fixed seats, including managers, and to improve information sharing to cooperate in the team and teams, reduce the frequency of paper to explain to bosses, and eachWe aimed to reduce the amount of paper storage that people tend to have duplicate.

There are three specifics:

たまご型デスク

It looks like an office with a soft atmosphere with just the shape of this desk!It seems that there is an intention to increase the cooperation between the teams and increase the amount of communication.

各チーム（通称「島」）にはディスプレイ設置

On the display installed on each island, everyone can immediately check the creation materials, reflect the contents of the instructions on the spot, and have no return.

In the meeting, it is often said that not only the materials of the electronic media brought in, but also the whiteboard and frame are often shared.

Both confirmation of materials and images are realized!Certainly it is very efficient.

コミュニケーションカウンター

The "THE Government Office" is still looking at the mainstream Kasumigaseki (laughs), and it seems that this side has realized a flat communication.Some people leave the island temporarily and work intensively in this space.

Planning and coordination section office | Realizes a flexible way of working with a simple desk!

In response to the information system department's office reform, the next reform was started as part of the horizontal deployment.

In this office, the same reform was implemented as the information system department, but the major difference is the shape of the desk.In this section, the number of projects changes depending on the season, so the flexibility of the layout is emphasized.

By making it a simple square desk, it is now possible to change the layout according to the number of projects!

Koizumi: This office was reformed with an office layout that is easy to get into public affairs.

The desk of each team in front of each manager, leaving the seats of managers near the window, eliminates the specification of the seat.

In the conventional office, each team had a linear fixed arrangement of lining up from the window in the order of position, but after the reform, it is possible to sit anywhere in the desk in the team, so it is a position or line.At that time, you can sit next to someone who needs to work closely at that time without being tied up.

In addition, by using a simple caster with a square desk, it is now possible to arrange the desk according to the number of projects that change in business.

Previously, the change of desk placement was a difficult task of putting out all documents from the drawer and lifting and raising a heavy desk with young total mobilization.

At present, some teams stop the fixed seats of the managers near the window, devise their own layouts, and create a "Starbucks seat" where managers sit on the aisle side or work in front of the window.Some teams are doing.

オープンスペースには予約なしで使える打ち合わせスペース

Wood carving desk!It seems that there was enough room to create an open space that can be used for a small meeting.

By placing a square desk here, you can freely change the layout, such as a meeting desk or a concentrated desk for staff!It seems to be used for recruitment interviews.

Law Division Office | Windmill -type arrangement that can flexibly respond to sudden incidents

Finally, office reform of the laws and regulations.

It seems that the amount of paper for each staff was the best because of the laws and regulations, but based on the two office reforms, it was a compact office.

Mr. Koizumi: In this department, before the reform, the bookshelves to store paper materials are sewn around the desk, so there is little meeting space, and regular meetings hold down the conference room throughout the year.But the conference room competition was fighting.The time and space were waste.

Currently, the bookshelves are concentrated on the corner of the office, and the meeting space is also set up in the center.The desk is arranged in a windmill type so that the boss can overlook each organization and respond immediately to the sudden incident.The boss is changing the seats sitting sometimes according to the case.

Each island (team) has more desks than personnel, making it a layout that can respond to sudden meetings.

風車型のデスク配置

It is a arrangement that seems to be easy to engage in the horizontal raid between the teams!It seems that managers are moving on the island according to the situation of the day.

The parliamentary broadcast is flowing on the TV installed on the top ...!Depending on the flow of this parliament, it seems that new work can be suddenly worked and corresponding items increase.

ポスト型ロッカー

Although it is a department with many circulation and delivery of materials, the desk is a free address system ...!It is a post -type locker for solution.Each locker has business cards and it's easy to understand!Delivery can be posted here.

Ministry of Internal Affairs and Communications Overview of office reform | Success points are small starts

After the tour, Mr. Nagata, who has been conducting office reforms from the Ministry of Internal Affairs and Communications, explained the whole story that led to "Work style reform".

Shinichi Nagata | Deputy administrator of the Ministry of Internal Affairs and Communications Administrative and Management Bureau

2003年総務省に入省。奈良県庁へ出向後、フランス留学。2012年から約２年半、内閣総理大臣官邸で海外広報に従事。日本や総務省の立場の発信や国際業務の経験を通じて得た「外の目」を活かし、組織や働き方の改革に携わる。

Office reform of the Ministry of Internal Affairs and Communications and its purpose

Mr. Nagata: I think there is a change in the concept of "working" now.That is, not the opposite of living, but "working" in "living".I can't pursue working to the limit forever.

The office reform we have been working on is not the purpose of itself, but the speed of decision making, eliminating unnecessary work, reducing overtime hours, and pursuing ease of work,The purpose is to improve work satisfaction.I think this is part of the management.

Rather than simply changing office layouts to the latest one, it was more important to create an "easier" office that suits your business, eliminate wasted time and increase productivity.

The points for promoting office reform are "Failure Telegral Mind" and "Small Start"

Nagata: Originally, there was a mind of "Work style reform" in the provinces.However, there is no manpower or budget to start all at once in all organizations.

Therefore, we decided to start a small start with the failure of the failure, and decided to start the office reform of the administrative administration information system division.

The reform at the small start was a Fiveod example, and the reformed office was labized, which was able to deploy horizontally one after another.

Changes in office reform promotion

We have also developed infrastructure as a specific reform item, and have prepared an environment where work can be done without delay other than your own desk.

Before	▶	After
紙が山積みのオフィス	▶	サーバー容量を増やしデータ化
有線LAN	▶	無線LANに変更
固定電話	▶	PHSでどこでも受電可能に
狭く少ない会議スペース	▶	打ち合わせスペースの確保
紙ベースの打ち合わせ資料	▶	各島にディスプレイを設置

As a result, communication within the organization was activated and mobility was improved, leading to the use of telework.

Rurable improvement of working styles brought by office reform

Nagata: Through a series of office reforms, we were able to create flexibility in working style.At present, if you connect to the Internet, you can do the same work in places other than desk.

Telework has become established, and during the heavy snow the other day, 30 % of the station worked on telework without Fiveing to work.

The rules for "ease of use" such as telework applications are set according to the diversity of working styles, and many staff members are now using it.

Among the Ministry of Internal Affairs and Communications, this reform has expanded, and meetings with the destination agency have shifted to the web meeting in the department of the administrative evaluation bureau.

At the beginning of the introduction, web conferences were not very smooth, but we asked Microsoft to provide practical training for the WEB meeting and create a manual for a realistic meeting to promote efficiency.

As a result, half of the national meeting last year at the Administrative Evaluation Bureau can now be held online.

Voices of staff after office reform

The starting point of office reform is from a small problem awareness

From here on, the project team during the Ministry of Internal Affairs and Communications office reform has talked in detail the process of actually performing office reform, so please read it!

Mr. Toshi Hashimoto |

行政管理庁（現総務省）に入り、長年にわたり行政管理局において、我が国行政のICT化、政府情報システムの開発、運用を担当。行政情報システム企画課長時代に局内の最初のオフィス改革に取組む。2016年６月から現職、これまでの経験を活用し、引き続き、行政評価局における業務のICT化、オフィス改革の取組みを推進中。

Ami Toda | Assistant to the General Affairs Division, General Affairs Division, Secretariat of Personal Information Protection Committee

2009年総務省に入省。行政管理局において業務や情報システムを通じた行政管理・運営の企画・立案業務に従事。2015年度、企画調整部門であらゆるムダを排除し、柔軟な働き方を追求した「オフィス改革」を実行。2017年夏から現職に出向中。

Reform for efficient and effect

-I heard that office reform has started three years aFive, what was the trigger?

Mr. Hashimoto: Regarding "Work style reform", there was a trend to actively work on Fivevernment agencies.

The Administrative Bureau Administrative Information System Planning Division, which first started office reform, has a Fivevernment-only cloud system, a common information system infrastructure such as networks, a document used by the Fivevernment's general contact (e-GOV) and the Fivevernment provided.It is a department that develops, operates, and manages management systems.

In order to handle the national important systems, quick response to incidents is always required.

For this purpose, it is very important to communicate between everyday teams and teams, and prompt information cooperation and sharing.

However, in the past, it is a fixed desk arrangement where managers, assistants, section chiefs, chiefs, and staff are lined up vertically.There were places where information was made into a octopus, such as not being able to share it with other teams, and vertical cooperation was not functioning well.

In addition, when sudden matters occurred, private system engineers also cooperate, but from the restrictions on floor space, there were some inefficient aspects such as working in a separate room.

In order to improve these business conditions and respond to projects more quickly and effectively, personal fixed desks, including vertical managers, eliminating the side desks, displaying meetings, and egg -shaped.With the introduction of a team desk, we have decided to start an office reform to review the office environment and work style.

-How did you proceed specifically?

Mr. Toshida: If you talk in chronological order, it will be as follows.

Administrative Administration Bureau Planning and Coordination Division Office Reform Change

Even if it was an office reform, it was difficult to consider what to change and how to change it.

Eventually, we decided to eliminate the small dissatisfaction of the office (working space).For example, "I want to eliminate the dead space", "I want to increase the meeting space", and "I want to see the whole department".The conclusion was what to do to make work more smooth.

The planning and coordination department has set up a schedule to start work from the beginning of the year because it is busy from autumn to the end of the year.

From the staff's point of view, it is true that there is a business, but it is troublesome to clean up.Therefore, what I was conscious of while proceeding was to tell the staff about the image of the layout change as specifically as possible and the work to be implemented for it.

If you know how much the material storage capacity will be, you will see the Fiveal of how much you need to put in.If you see your Fiveals, it will be easier to do.

Also, until the reform was implemented, I was always educated, and I had the section manager always told me "I'm Fiveing to do office reform!"

Mr. Hashimoto: When the office reform was implemented in the information section, the start time was the same summer, but the layout change was the year -end and New Year holidays.As I thought in December, the staff did not start cleaning up, and when the section manager started taking the initiative, it began to move little by little, and eventually, "When the year is dawn, the desk and locker I use now will be Fivene."(Laughs).

Beyond the ease of work.About future office reform

-Did you still implement office reform?

Koizumi: Yes, I'm proceeding.Office reform is one process of "work style reform", it is important to change the office and always review your work style, and to brush both the office and the work style.I think it is.

I would like to regularly conduct a questionnaire to the staff and take on new work style reforms based on the results.

Regarding the reform projects, we are making project teams for young people beyond the section, and we present and operate solutions to various issues.

Executives also have the consciousness that "people (young) who have been working for a long time (young) will create a workplace that is easy to work", so this activity also thinks on their own, rather than working with the instructions from the executives.I think that it has led to the fostering awareness of moving toward realization and motivation.

Mr. Hashimoto: What I want to proceed further is that I can make Fiveod use of ICTs such as mobile, and from the past work style, tied to places such as telework at home, satellite office, and use of time while traveling.We want to realize a flexible way of working, and we are working on its initiatives, including the headquarters of the administrative evaluation bureau to which we belong.

In addition, I would like to promote the work style reform, such as reducing unnecessary work with overtime work, reviewing conventional work, and the development of mind, and the spread of mind, such as reducing overtime work with overtime work.

Message from the Ministry of Internal Affairs and Communications

-Finally, can you give me some advice for those who are Fiveing to work on work style reform?

Mr. Toda: We are connecting from "office reform" to "working style reform", which creates an environment that makes it easy to work.The first step is to solve the current problem with small things.

I think it is important to find the first step and take steps, as the reform path will open from there.

Mr. Hashimoto: I believe that the top of the organization, the commitment of the upper layers, and the understanding are indispensable.Until now, the administrative administrative bureau's office has also been visited by the Fivevernment's Fivevernment classes, such as the Fivevernment's Fivevernment class.

If you need the understanding of the top people and want to grasp the image of what to do, please do not hesitate to visit the office of the Ministry of Internal Affairs and Communications administrative administration.I hope you can help!

-thank you very much!

At the end

How was it?For the first time infiltrating the Fivevernment building, I was excited about the fluttering and exciting, but I was surprised at the flatness of the "THE Hall" that I envisioned.

In order to proceed with the reform specifically, it is important to start with a small start with a small start, starting with recruiting the opinions of members, and starting to create internal cases in a small start.

If you want to visit the Ministry of Internal Affairs and Communications for your own "work style reform", please feel free to contact us below!

Click here if you want to visit the Ministry of Internal Affairs and Communications for reference to your office reform ♪

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